Privacy Policy

LAST REVISED: January 2021


Lightspeed Investments collects, uses, and shares your information when you use the Lightspeed Investments website and any other websites, applications, and services owned or operated by Lightspeed Investments or its affiliates or partners where this policy is posted (collectively, the "Services"). By accessing or otherwise using the Services, you agree to the terms and conditions of this Privacy Policy and consent to the collection, transfer, manipulation, processing, storage, disclosure and other uses of your information as described in this Privacy Policy.


The Services are provided by Lightspeed Investments, Inc. ("Lightspeed Investments," "we," "us," or "our").


If you have any questions or comments about this Privacy Policy, please contact us at


1. Information Collection and Use

In general, we collect and use your information to provide the Services to you.


Information provided by you: We collect information that you submit in the process of creating or editing your user profile on the Services. [For example, our registration and login process requires you to provide us with a valid e-mail address. Additionally, we collect any information that you voluntarily enter, including personal information, into any postings, comments or forums within the Services.] And, if you send an e-mail to us, we will collect your e-mail address and the full content of your e-mail, including attached files and other information you provide.


Information gathered by third-party service providers: The Services use a variety of third-party services and applications to help us to provide the Services, [for example hosting services to host our website and Google Analytics to help us understand how you and other users interact with the Services]. These third-party services and applications may collect non-personally identifiable data sent by your browser as part of a web page request, including but not limited to data regarding how frequently visitors access our Services, what actions they took on our Services and their duration of use of our Services. We do this to improve the Services.


Email communications: We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service. You may send us an email. We may use your email address and the information provided in your email to correspond with you and to improve our Services and customer service.


IP Address Information and Other Information Collected Automatically: We automatically receive and record information from your web browser when you interact with the Services, including your IP address, location, browser type and cookie information. This information is used for fighting spam/malware and also to facilitate collection of data concerning your interaction with the Services (e.g. what links you have clicked on). Generally, the Services automatically collect usage information, such as the number and frequency of visitors to the Services. We may use this data in aggregate form, as a statistical measure, but not in a manner that would identify you personally. This type of aggregate data enables us and third parties authorized by us to figure out how often individuals use parts of the Services so we can analyze and improve them.


Information Collected Using Cookies: "Cookies" are small pieces of information that an application sends to your device or network while you are viewing the application. Cookies can enhance your online experience by automatically saving your preferences. We use cookies because they help us to improve your online experience. The information we collect through the use of cookies on our Services allow us to know when and for how long you used the Services. Most Internet browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on your browser software) allow you to decide on acceptance of each new cooking in a variety of ways. We recommend that you leave cookies active. If you decline to receive cookies, you may have difficulty using certain features of the Services. This Privacy Policy covers our use of cookies only and does not cover the use of cookies by third parties. We do not control when or how third parties place cookies on your computer. For example, third party websites to which a link points may set cookies on your computer.


Web Beacons: In addition to cookies, we may use "web beacons," sometimes referred to as "clear gifs" or "web bugs," to help improve and personalize your online experience. Web beacons are typically invisible to you and are generally embedded in very small clear graphics files. We may use web beacons to monitor certain non-personally identifiable information about you, including the URL visited, the type of browser used, the IP address of your computer and the time you viewed the web beacon. We may also use web beacons to increase the effectiveness of advertising. Advertisements may be served by us or we may allow third parties’ advertisements to be served through the Services. These advertisements are sometimes targeted and served to particular users (for example, "users in California") and may come from third party companies called "ad networks." "Ad networks" include third party ad servers, ad agencies, ad technology vendors and research firms. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting to us and to advertisers. For example, web beacons allow ad networks to determine how may people view an advertisement and/or click through and they enable ad networks to serve targeted advertisements to you when you use the Services and when you visit other websites. Your web browser must request these advertisements and web beacons from the ad network’s servers, which allows ad networks to view, edit or set their own cookies, just as if you had visited a web page from their website.


2. Use and Disclosure of Information

In general, personal information and other information you submit or share with us is used for the following purposes by the Services: to enable your access to our services; to provide, maintain, protect, develop and improve the Services; to customize the content and advertisements you receive from us and our trusted partners; and to communicate with you, including via email, and to offer you additional information, opportunities, promotions and functionality from us or on our behalf, or from our partners or our advertisers.


We do not disclose your private personal information except in the limited circumstances described below:


With your consent: We may share or disclose your information if you ask or authorize us to do so.


To our trusted third-party service providers: We engage service providers to perform functions and to provide services to us. We may share your private personal information with such service providers subject to confidentiality obligations consistent with this Privacy Policy and on the condition that the third parties use your private personal information only on our behalf and pursuant to our instructions.


To comply with legal requirements and to protect you, us, and others: Notwithstanding anything to the contrary in this Policy, we reserve the right to retain and disclose your information at our discretion if we believe in good faith that such retention and disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend our rights or property, you, or third parties; or (c) to ensure the safety and security of our systems and of our customers and third parties. By accessing and using the Services, you consent to us sharing your personal information under the circumstances described herein.


In connection with a business transfer: In the event we go through a business transition such as a merger, acquisition by another company, bankruptcy, reorganization or sale of all or a portion of our assets, your private personal information may be sold or transferred as part of that transaction. You acknowledge that such transfers may occur and are permitted by this Privacy Policy and that the new entity may continue to process your personal information as set forth in this Privacy Policy.


If the information is non-private or non-personal information: We may share or disclose your non-private, aggregated or otherwise non-personal information. We may also develop non-personal information concerning the Services’ users, using de-identification processes to help ensure that such information cannot reasonably be re-associated or connected with you as an individual. Generally, we aggregate this information and use it in statistical analysis. This Privacy Policy does not limit our use or disclosure of de-identified information (i.e., information that is not connected with you as an individual or as a user) in any way, and we reserve the right to use and disclose such information to our partners, advertisers and other third parties at our discretion.


If you do not agree or do not consent to the use of your information in any manner described above, you should not use the Services.


3. Your Choices Regarding Your Personal Information

You have a right at any time to stop us from contacting you for marketing purposes. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the promotional e-mail you receive or by contacting us directly at


Despite your indicated e-mail marketing preferences, we may send you administrative e-mails regarding the Services, including, for example, administrative confirmations and notices of updates to our Privacy Policy, if we choose to provide such notices to you in this manner.


4. Third-Party Advertising and Sites

We may enable advertisers and ad servers to promote third-party products and/or services by placing advertisements and links on the Services. Clicking on such advertisements and links will direct you to the website or application of a third-party. We are not responsible for the privacy practices of such third parties or the content of such other websites or applications. We encourage you to read the privacy statements of each and every website you visit or application you use. This Privacy Policy applies solely to information collected by us through the Services and does not apply to third-party websites or applications. The ability to access third-party information from the Services and to link to other websites and locations from the Services is for your convenience and does not signify our endorsement of such third parties, their products, their services, their websites and locations, or the content they make available on the Services or on their websites and locations.


5. Information Security

We are committed to protecting the security of your personal information. We use a variety of industry-standard security technologies and procedures to help protect your private personal information from unauthorized access, use or disclosure. Even though we have taken significant steps to protect your personal information, no company, including us, can fully eliminate security risks associated with personal information.


6. Information Accuracy

You have the right to request a copy of the personal information that we hold about you. If you would like a copy of some or all of your personal information, please contact us at We may charge a reasonable fee for this service. We want to make sure that your information is accurate and up-to-date. You may ask us to correct or remove information which you think is inaccurate. We also provide you with tools and account settings to access or modify the personal information you provided to us and associated with your account.


7. Notice of Privacy Rights of California Residents

If you are a California resident and have provided personal information to Lightspeed Investments via the Services, you are entitled by law to request certain information regarding any disclosure that may have been made by Lightspeed Investments to third parties of personal information for their direct marketing purposes. To make such a request, send an email to, specifying that you seek your "California Customer Choice Privacy Notice." Please allow thirty (30) days for a response. Lightspeed Investments is required to respond to only one request per customer each year, and is not required to respond to requests made by means other than through the above email address.


When contacting us, please indicate your name, address, email address, and what personal information you do not want us to share with third parties for their direct marketing purposes. Please note that there is no charge for controlling the sharing of your personal information or for processing this request. We will not share your personal information with third parties for their direct marketing purposes if you request that we do not do so. You may make such a request by sending us an email at


8. Changes To This Privacy Policy

This Privacy Policy is subject to occasional revision at our discretion. If we make any substantial changes in the way we use your personal information, we will post an alert on this page. If you object to any such changes, you must cease using the Services. Continued use of the Services following notice of any such changes shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.


9. Governing Law

This Privacy Policy and all disputes arising therefrom or relating hereto shall be governed by and will be construed under, the laws of the State of California, U.S.A., without regard to choice of law principles. Those who choose to access the application from locations outside the United States do so on their own initiative and are responsible for compliance with local laws if and to the extent local laws are applicable. Lightspeed Investments may limit the website’s availability, in whole or in part, concerning any person, geographic area, or jurisdiction, at any time in its sole discretion. Lightspeed Investments may host or store servers and information within or outside the United States.


10. How to Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at or through the web form on our contact page.